Buyer beware


Roofing scams targeting Texas

Dallas News Watchdog:

Roofing Contractors cheating homeowners

Excerpts from The Dallas News Watchdog:

After the Garland-Rowlett-Sunnyvale tornado attack in December 2015, letters from frustrated customers. A sampling:

  • A woman complains the roofer put in vents upside down so water comes into her house. The roofer won't help.
  • Another woman tells me her contractor took a down payment, completed one-third of the work, shut down his cell phone and was never heard from again.
  • A man shows me evidence of 12 leaks in his roof since it was installed in 2014.
  • Another man lays out the story of how his roofer also refuses to honor the warranty and repair shoddy work.
  • Yet another man sends me proof of an incomplete roof job. He says he lost $10,000 to a disappearing roofer.
  • A married couple tells me that after a hailstorm they gave $5,000 for roof and window repairs. "They no longer answer their phone and have not contacted us in two months."
  • A man lost $5,000. "They made up excuse after excuse about why they couldn't deliver my roofing materials."

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The Texas State Legislature does not require a roofing contractor to hold a license to perform work. The Texas Roofing Contractor Association of Texas, RCAT, has been pushing to have a law passed with no luck. Last year RCAT moved forward with a voluntary licensing program. You do not have to be a member of RCAT to have a license. You do have to meet specific requirements, such as minimums on GL and WC insurance, pass a test to show residential and/or commercial roofing systems installation knowledge along with business competency.

To maintain the license RCAT requires annual proof of insurance along with continuing education. A list of licensed contractors is available on the RCAT website