Handling Door-to-Door Roofing Salespeople

Anytime someone knocks on your door to sell you something it’s best to be cautious and even more so in the case of your roof. While there are many legitimate, licensed, local contractors offering roof repair and replacements following hail storms, there are some that are not to be trusted. Protect yourself by asking the following:

Are they a licensed member of Roofing Contractors Association of Texas (RCAT)?

Texas does not require roofing contractors to be licensed but the RCAT allows contractors to self-regulate by becoming licensed through the association.

Where is their physical address and how long have they been at that location?

If they recently moved into that location, what was their previous address? In the roofing industry, there are contractors known as ‘stormers.’ They follow hail storms around the country, set up shop in a rented office front, work for a few weeks and then take off to chase the next storm. You want to be sure the person you choose to work with is truly local and will be around months later should any issues arise.

What insurance do they carry?

You’ll want to find out if they are insured for umbrella, workers compensation, and general liability. Roofing can be dangerous, and an insured contractor protects you in case there is an accident.

Are they certified to install a manufacturer’s product and offer a warranty?

Shingle manufacturers will recognize contractors as certified to install their system after they meet certain requirements as a business and in experience and training. Remember, your roof is made up of a system of products (underlayment, vents, pipe collars, etc.) that protect your home – it’s not just the shingle that matters.

Will they offer a workmanship warranty or guarantee?

Many roofing system warranties only protect against manufacturer’s defects. If there is a problem due to poor workmanship you could be left hanging.

If you suspect your home might have storm, contact us for a free assessment today.